01 Introduction
Roger Signer respects your privacy and is committed to protecting the personal and professional data processed through the Service.
This Policy explains how data is collected, used, stored, protected, and shared when necessary, in accordance with applicable legal and regulatory requirements.
02 Data We May Collect
We may collect and process the following categories of data:
- Account data, such as name, email, mobile number, department, and title or signing level.
- Usage data, such as login times, activity logs, device type, IP address, and browsing logs within the Service.
- Document data, such as uploaded files, metadata, document status, and signing or approval history.
- Digital asset data, such as signatures, initials, or stamps uploaded by the user.
- Notification and support data, including communications related to customer support.
- Payment and subscription data when using paid plans, processed through approved payment providers as applicable.
03 How We Use Data
Roger Signer may use the data for the following purposes:
- Creating and managing accounts.
- Operating and improving the Service.
- Managing documents and signing or approval requests.
- Sending notifications and alerts.
- Maintaining records and activity logs for security, audit, and compliance purposes.
- Providing technical support and customer service.
- Analyzing performance and usage to improve user experience.
- Fulfilling legal or contractual obligations.
04 Legal Basis for Processing
We process data based on appropriate legal grounds, such as:
- Performance of a contract or provision of the Service.
- Compliance with legal and regulatory requirements.
- Legitimate operational interests, without compromising individuals' rights.
- Consent, where required.
05 Data Sharing
Roger Signer does not sell users' personal data. Data may only be shared when necessary, such as:
- With service providers, technology vendors, and infrastructure providers acting on behalf of Roger Signer under appropriate contractual obligations.
- With the organization or entity the user belongs to, when the account or Service is part of an enterprise environment.
- When there is a legal or regulatory obligation, court order, or legitimate request from a competent authority.
- To protect the rights, security, or safety of users, Roger Signer, or third parties.
06 Data Storage and Retention
Data is retained for the period necessary to fulfill operational, legal, contractual, or security purposes, or in accordance with the retention policies adopted by Roger Signer or by the enterprise customer, as applicable.
07 Data Protection
Roger Signer takes reasonable organizational and technical measures to protect data from unauthorized access, loss, alteration, or unlawful disclosure. These measures include:
- Encryption in transit, and at rest where applicable.
- Permissions and access management.
- Logging of sensitive events and activities.
- Appropriate security protection and monitoring tools.
08 Cookies and Similar Technologies
Roger Signer may use cookies and similar technologies to improve performance, remember sessions, analyze usage, and enhance security. Some of these options can be managed through browser or application settings, as available.
09 User Rights
To the extent permitted by applicable law, users may have rights relating to their data, such as:
- Requesting access to their data.
- Requesting correction of inaccurate data.
- Requesting deletion of data or restriction of its processing, where possible.
- Withdrawing consent where processing is based on consent.
- Objecting to certain types of processing within the limits permitted by law.
10 Enterprise Data
If the user is using Roger Signer through an employer or organization, certain data, documents, and retention or access policies may be subject to the controls of that organization or the agreement entered into with it. Such organizations may manage certain aspects of access or use within their authority.
11 Data Transfer
Data may be processed or stored in data centers or infrastructure located in more than one country, depending on the operating environment or service providers, with appropriate safeguards in accordance with applicable requirements.
12 Changes to the Policy
Roger Signer may amend the Privacy Policy from time to time. Continued use of the Service after publication of the updated version constitutes acceptance of the changes, where permitted by law.
13 Contact
For any inquiries regarding privacy, you may contact us through the official communication channels of Roger Signer.